does a no-light infrared radiant heater work?
Infrared radiant heaters heat directly by coming through the air
like sunbeams. They first warm up the surface of materials and bodies.
There is therefore hardly any heat loss, unlike with conventional
heaters and gas patio heaters.
Is the radiation coming from no-light
infrared radiant heaters dangerous?
The radiation emitted by the Heatstrip no-light infrared radiant
heater is not dangerous at all. Indeed, using infrared is a very
natural way of producing heat and it is more eco-friendly than traditional
gas patio heaters.
What are the disadvantages of conventional
gas patio heaters compared to Heatstrip infrared no-light heater?
The use of gas patio heaters is shrinking in the catering industry;
they have a substantial higher running cost and produce a huge level
of CO2 emissions. They thus have been baned from lots of places.
Gas patio heaters are only providing heat in close proximity and
require a significant level of manpower from a maintenance point
of view as the gas bottles need to be unload, stored and replaced.
The resulting smell and noise are disturbing too, as well as their
unpleasant and intrusive appearance. For commercial use or city
apartment terrace where floor space is paramount, the Heatstrip
no-light heater will free up a fair amount of space.
How low are the running costs for Heatstrip
no-light infrared heater?
Based on a cost of £0.1/kWh for electricity consumption in
the UK (source: Bristish Gas), the running cost for a Heatstrip
MHS-1800 is roughly £0.18/hour. As a comparison, the running
cost for standard gas patio heater would be from £0.80 to
£1.3 per hour ie. 4 to 7 times more expensive per hour than
the Heatstrip MHS-1800.
Is the Heatstrip no-light infrared radiant
heater also suitable for uncovered terraces?
Yes, it is! Special stainless steel weather shields are available
for use in case of unprotected outdoor areas and all our products
are IP certified (IP-X4).
How can I install the Heatstrip no-light
The Heatstrip no-light heater is supplied together with fixing attachments
for ceiling installation. We have various optional mounting devices
that would enable you to fix the Heatstrip no-light infrared heater
to the wall or hang it to the ceiling.
Is it possible to fix the Heatstrip no-light heater directly
to a wood structure?
If you use our special mounting devices such as the mounting brackets
(fixed 45° or adjustable ones) or fixing rods for ceiling installation
(available in various lengths), it is absolutely safe to fix the
Heatstrip heater to the wood supporting structure.
Where does the Heatstrip power cable
come out from the device?
The Heatstrip no-light infrared heater power cable (1.5m long including
the plug) is supplied with the basic installation pack and plugged
to the side of the Heatstrip radiant heater. If you do not want
to see the cable for aesthetic reasons, you can hide the cable thanks
to an optional connection element - this would make the power cable
come out at the back of the device, instead of from the side. Similarly,
if you install your Heatstrip no-light heater with our Radio Receiver
accessory (which enable you to use a hand held remote control),
then the power cable is hidden to the back of the device.
Is it possible to connect the Heatstrip
no-light infrared heater directly to a power source?
Most of the time as the electrician installs the Heatstrip no-light
heater, he cuts the plug off the heater power cable and connects
the power cable directly to the electrical grid. The resulting electrical
circuit is then turned on and off using a dedicated switch.
Is it possible to control the Heatstrip
no-light radiant heater at will using a conventional electrical
Conventional dimmers cannot be used to change the heat output of
the Heatstrip infrared heater because of the high current involved.
You can only regulate the heat output of the radiant heater using
our high power dimmer or by linking it to your home automation system.
We strongly advise you to contact our technical team to assist you.
When installing the Heatstrip no-light
infrared heater with our Radio Receiver (ref: MHS-FMB), do I need
to purchase one remote control per infrared heater?
Using the Wall-Mounted Remote Control (ref: MHS-FBWS), with a single
remote control you can operate up to two Heatstrip heaters or two
groups of Heatstrip no-light infrared heaters. Using the Hand-Held
Remote Control (ref: MHS-FBHS), with a single remote control you
can operate up to four Heatstrip heaters or four groups of Heatstrip
no-light infrared heaters. For both the Wall-Mounted and the Hand-Held
remote control, a group of Heatstrip heaters can be made of a maximum
of 24 Heatstrip heaters. Our control systems is based on EnOcean
technology which make them battery-free and do not need any power
Is the Heatstrip no-light heater also
available in other colours?
After testing other colours, surfaces and anodic films, we found
out that the heat output was significantly reduced. Therefore we
offer our Heatstrip infrared heater only in its current colour.
What should the mounting height be to
get the greatest heat-efficiency for the Heaststrip no-light infrared
The optimal mounting height of the heater is between 2.1m and 2.5m
from the floor. Thanks to our fixing extensions for ceiling installation,
you can set up this optimal mounting height even with high ceilings.
How do I know how many Heatstrip no-light
infrared heaters and of which size I need to heat up my alfresco
We have schematic diagrams based on thermal pictures we took with
an appropriate camera for your convenience. Those diagrams show
the resulting heat output for each size of Heatstrip infrared heater.
You are more than welcome to contact our technical support team
with the relevant information about your alfresco area and your
project (location, size, setting, etc...) in order for us to come
back to you with the optimum number of heaters and their positioning.
You can contact us via email firstname.lastname@example.org or telephone
+44 (0)20 7173 5014
What is the lead time for the
Heatstrip no-light infrared heaters?
We do carry stock and our usual lead time would be 3 to 4 working
days from order confirmation date. If we were to be out of stock,
the lead time for the Heatstrip heaters and accessories would be
2 to 3 weeks.